TicketHawk is an autonomous AI agent that resolves customer tickets 24/7. It learns your product, handles the routine, and escalates what it can't. No helpdesk migration. No seat fees. Just resolutions.
Three steps. No IT department. No six-month rollout.
Gmail, Outlook, Zendesk, Freshdesk, or any IMAP inbox. TicketHawk plugs in where your tickets already live. No platform swap required.
Upload docs, FAQs, past ticket history. TicketHawk builds a reasoning model of your product, not just keyword matching. It understands context.
TicketHawk starts handling tickets immediately. Confident answers get sent. Uncertain ones get escalated with full context. It learns from every interaction.
The difference between AI features and an AI employee.
Every unresolved ticket is a customer deciding whether to stay. TicketHawk makes sure they get an answer before they make that call. Autonomously. Around the clock. At a fraction of the cost of another hire.